At Supplies Store, we understand that your feline family members can’t wait to enjoy their new toys, comfy beds, and premium nutrition. That’s why we’ve designed a delivery service that’s as reliable and caring as you’d expect from a store that puts cats first.

“We don’t just deliver packages – we deliver purrs of happiness. From our Perth warehouse to your doorstep, every shipment is handled with the same care we’d want for our own cats.”

Our Shipping Options

Standard Shipping (£12.95)

For cat parents who want their essentials quickly, our standard shipping uses premium carriers DHL or FedEx.

  • Processing time: 1-2 business days
  • Delivery time: 10-15 business days after dispatch
  • Best for urgent needs like medications, flea treatments, or special diet foods
  • Includes package tracking and customer support

Free Shipping (Orders over £50)

When stocking up on litter, dry food, or multiple toys, enjoy our budget-friendly option with EMS.

  • Processing time: 1-2 business days
  • Delivery time: 15-25 business days after dispatch
  • Perfect for larger orders of non-perishable items like scratchers, beds, or bulk supplies
  • Basic tracking included

Note: Free shipping automatically applies at checkout for qualifying orders.

Global Delivery with a Personal Touch

While we ship worldwide from our Perth headquarters (excluding some remote areas in Asia and other locations), we maintain the personal service of a local pet store. Our team carefully packages each order with:

  • Biodegradable packing materials (because we care about the planet your cat inherits)
  • Fragile items like bowls and litter boxes specially protected
  • Temperature-sensitive items like probiotics shipped with cooling packs when needed

After Your Delivery Arrives

We stand behind every product in our range of feline essentials. If anything isn’t perfect:

  • 15-day return policy from delivery date
  • Easy returns process – just contact our caring customer team at [email protected]
  • Original packaging preferred for returns of unopened medications or supplements

Pro Tip: For first-time orders of perishable items like hypoallergenic food or flea treatments, consider standard shipping to ensure maximum freshness and efficacy.

Why Cat Owners Trust Our Delivery

Just as we carefully select our products – from the comfiest cat beds to the most effective anxiety treatments – we’ve designed our delivery options with your cat’s wellbeing in mind:

  • No surprise charges: All customs and duties calculated at checkout
  • Responsive support: Track your order or get help via email
  • Seasonal awareness: During peak periods, we add extra packing care for holiday gifts like toys and treats

At Supplies Store, we believe that timely delivery of quality cat products contributes to happier, healthier feline lives. Whether you’re ordering stress relief supplements for your anxious Persian or a new scratching post for your energetic Bengal, we’ll get it to you with care and efficiency.

Ready to shop? Explore our collections and experience delivery designed for discerning cat owners.