Privacy Policy

Last Updated: [Insert Date]

At Supplies Store (“we”, “us”, or “our”), we understand that your cat’s wellbeing extends beyond premium products to include trust in how we handle your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit www.suppliesesstore.com or make purchases from our global cat product selection.

1. Information We Collect

To provide our feline-focused services, we collect:

• Account Information: Name, email address, shipping address (including Perth-based customers), and phone number when you create an account or place orders for cat essentials.
• Payment Details: Transaction information through our secure payment processors (card type, last four digits, billing address) for purchases of food, medications, or supplies. We never store full payment details on our servers.
• Order History: Records of purchased products (like hypoallergenic food or flea treatments) to improve recommendations and service.
• Device & Browsing Data: IP address, browser type, and pages visited (such as our cat toys or litter box sections) through cookies and similar technologies.
• Customer Service Communications: Records of your inquiries about products or payments to our Perth-based team.

2. How We Use Your Information

We use your data with the same care we recommend for your cat’s dietary needs:

• Process orders for cat food, medical supplies, and other products with secure payment methods
• Provide international shipping services (excluding certain Asian and remote regions)
• Send order confirmations and shipping updates via email
• Improve our website experience and product offerings (like scratchers or stress relief items)
• Prevent fraud and enhance security for transactions involving medications or high-value items
• Send promotional offers about relevant products (you may opt-out anytime)
• Comply with legal obligations regarding pet product sales

3. Data Sharing & Disclosure

We respect your privacy as much as your cat’s personal space:

• Service Providers: Trusted partners who assist with payment processing (like PayPal), shipping carriers, and IT services—all bound by confidentiality agreements.
• Legal Requirements: When necessary to comply with laws, especially for regulated items like cat medications.
• Business Transfers: In the event of a merger or acquisition affecting our Perth operations.
• Aggregated Data: Non-identifiable trends about cat product purchases may be shared with suppliers.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve cat owners globally (with some regional exceptions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same vigilance we recommend for flea prevention:

• Military-grade encryption for all transactions
• PCI DSS compliance for payment processing
• Regular security audits of our systems
• Limited employee access to sensitive information

6. Your Rights

You have rights regarding your personal information, just as your cat has rights to their favorite treats:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate information (like shipping address changes)
• Deletion: Request erasure of certain data, where legally permissible
• Restriction: Limit how we use your information
• Objection: Opt-out of marketing communications
• Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies—small files that help your browsing experience, like remembering your cart filled with cat toys or preferred currency. We use:

• Essential Cookies: Necessary for site functionality (e.g., checkout process)
• Analytics Cookies: Help us understand how customers navigate our product categories
• Marketing Cookies: Show relevant ads for cat products (manage preferences in cookie settings)

You can control cookies through your browser settings, though this may affect website functionality.

8. Children’s Privacy

Our products and website are intended for cat owners aged 18+. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy as our business grows, just as we expand our range of cat foods and accessories. Significant changes will be notified via email or website notice.